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Marketplace
Enabling products, services, and projects for a truly streamlined experience.
Unlike traditional utility e-commerce solutions, marketplace goes beyond the simple product purchase to allow qualified customers to receive curated recommendations, apply instant rebates, enroll in EE programs, and schedule installation via a streamlined checkout process.
A Few Clients Who Trust Our Marketplace
One Marketplace, Expanded Participation
Our marketplace solution for products, services, and projects is the first marketplace that fully supports customer purchase of major household projects, in addition to standard products commonly offered through online stores. When combined with direct install support, program enrollment, and education, we offer the only software plus service solution in the market.
Where All Your Programs Come Together
Instantly Rebated Products
Qualifying rebates and incentives are instantly applied to the purchase price once the customer validates their purchase through an add-to-cart process.
Reliable Order Fulfillment
Leveraging utility purchasing power allows us to deliver qualifying products with pre-negotiated pricing and on-time order fulfillment.
High-Performing
E-Commerce Design
An optimized shopping experience follows best practices to increase conversions and customer satisfaction.
Personalized Project Recommendations
Qualification through an easy-to-complete quiz allows for equipment to be ranked as "good," "better," and "best" for customer comparison based on their personalized needs.
Quality Installation Support
Integrated field services allow for installation scheduling at the point of purchase, removing barriers for customer project completion.
EV Education & Chargers
Customers can learn about EVs and instantly purchase rebated home chargers or enroll in new rates.
Program or Rate Enrollment
Qualifying customers can automatically pre-enroll in demand-response programs at the time of purchasing a device.
Product Bundles
Configurable product bundle options allow customers to easily purchase related products at a discounted price.
Hear From Our Team
“Our solution offers transparent pre-negotiated product and installation pricing with integrated instant rebates and financing. Instead of providing customers with a large volume of options, we provide them with curated recommendations based on their unique needs, to streamline the purchasing process.”
Danielle Marquis, VP Product Management
“We’re leaving behind the generalized and siloed product, program, and rebate incentive solutions to deliver the personalized experience utility customers have come to expect.”
Jonathan Budner, Senior Manager of Residential Solutions
5 Trends in Utility Marketplace Evolution
Smooth Customer Journey & Targeted Marketing Combine to Increase Sales