A CUSTOMER-CENTRIC APPROACH TO DISTRIBUTED ENERGY RESOURCES
Utilities have historically operated as a service delivery business, with a product that flowed in one direction only: from the utility to the customer. But today, as distributed energy resources (DERs) are putting more power in the hands of the consumer, the landscape is shifting. How do utilities approach their business from a more customer-centric mindset? In this e-book, we’ll explore:
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